Privacy Policy

FARMA-OL uses this WhatsApp channel to receive customer inquiries, provide product information, and coordinate commercial follow-up.

Information We Collect

We may process the information you send through WhatsApp, including your name, phone number, company or organization, city or sector, product or service interest, and any other details you choose to share during the conversation.

How We Use Information

We use the information only to respond to your inquiry, qualify commercial opportunities, coordinate advisor follow-up, and maintain service records related to your conversation.

Sharing

We do not sell your personal information. We may share relevant information only with internal advisors or service providers that help us operate this communication channel and follow up on your request.

Retention

We retain conversation and lead information only for as long as necessary to operate the service, support follow-up, comply with legal obligations, and maintain business records.

Contact

If you have privacy questions about this channel, contact FARMA-OL through the official business contact methods published by the company.

Last updated: 2026-07-06